Siphiwo Nsibande

IT Systems & Network Specialist

GitHub

About

Results-driven IT Systems & Network Specialist with over 10 years of expertise in optimizing IT infrastructure, cybersecurity, and end-user support within high-compliance environments. Proven ability to deliver significant improvements, including a 40% reduction in security breaches, 98% end-user satisfaction, and 25% enhanced network uptime. Adept at leveraging ITIL and Applied Data Science principles to align technical solutions with strategic organizational goals.

Work Experience

IT Systems and Network Technician

Eswatini Civil Aviation Authority (ESWACAA)

Aug 2010 - Apr 2024

Managed comprehensive IT infrastructure, cybersecurity, and end-user support for over 200 users within a high-compliance aviation environment, ensuring seamless operations and data integrity.

  • Resolved 50+ monthly hardware/software issues for 200+ users, achieving 98% satisfaction through timely solutions and training programs on Microsoft 365 and Active Directory.
  • Reduced security breaches by 40% through strategic deployment of Kaspersky Endpoint Protection, firewall upgrades, and quarterly vulnerability assessments.
  • Overhauled LAN/WAN infrastructure, enhancing network uptime by 25% and boosting data transfer speeds by 30% utilizing Cisco switches and SolarWinds monitoring.
  • Spearheaded the successful setup and migration of the SASO domain, enabling seamless email, network, and internet connectivity for 150+ regional users and improving system efficiency by 20%.
  • Maintained 100% audit readiness by meticulously tracking 500+ IT assets, licenses, and repairs, ensuring full compliance with regulatory standards.
  • Executed bi-weekly data backups, achieving 99.9% data integrity and robust disaster recovery capabilities during system failures.

Education

Computer Science

Goldsmiths University of London

Oct 2019 - Oct 2026

Courses

  • Network Security
  • Cloud Computing
  • Machine Learning Algorithms
  • Object Oriented Programming
  • Data Science

Computer Engineering

Mananga Management Centre

Feb 2012 - Feb 2014

Courses

  • Core Computer Engineering Curriculum

Certificates

Power BI Specialist

Exodus Expert

Jan 2025

ITIL

Axelos

Jan 2023

Certified Information Systems Security Professional (CISSP)

Alison

Jan 2022

Applied Data Science

WorldQuant University

Jan 2021

Projects

Travel Website Development

Jun 2025 - Present

Developed a functional travel website showcasing front-end development capabilities and responsive design principles.

Royalties Mining Manager Web Client Database

Dec 2024 - Present

Currently designing a comprehensive web client database to manage royalty payments, ensure compliance, and facilitate auditing for various mining entities, including quarries and mines.

Figma Team Project

Jan 2023 - Feb 2023

Collaborated on a team project using Figma, demonstrating design and prototyping skills.

Languages

English , siSwati , French

Skills

Networking

  • LAN/WAN
  • Cisco Switches
  • Wireless Configurations
  • SolarWinds
  • VPN
  • Network Optimization

Cybersecurity

  • Kaspersky Endpoint Protection
  • Firewall Configuration
  • Vulnerability Assessments
  • CISSP Concepts
  • Security Breach Reduction

IT Operations & Support

  • ServiceNow
  • Acronis Backup
  • Microsoft 365
  • Active Directory
  • End-User Support
  • Hardware/Software Troubleshooting
  • Asset Management
  • Disaster Recovery

Data & Analytics

  • Python
  • SQL
  • Power BI
  • Applied Data Science
  • Machine Learning Algorithms

Programming & Web Development

  • HTML
  • Javascript
  • CSS
  • C++

Soft Skills

  • Cross-Functional Collaboration
  • Technical Training
  • Crisis Management
  • Compliance Management
  • Strategic Planning

Operating Systems & Cloud

  • Windows
  • Microsoft Azure